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Terms of Service

This Terms of Service is an agreement between the Customer and RaisinWEB Technologies ("Agreement") and applies to the Customer's account(s) with RaisinWEB Technologies.

Usage Policy

The Customer agrees that all web pages hosted on RaisinWEB Technologies servers will not violate any state, federal or foreign laws or regulations; infringe on any intellectual property rights of any party; be defamatory, slanderous or trade libelous; be threatening or harassing; be discriminatory based on gender, race, age; promote hate; or contain viruses or other computer programming defects which result in damage to any party. Customers may not run IRC bots or clients. Unacceptable uses of our service also include: Bulk emailing, unsolicited emailings, newsgroup spamming, pornographic content or links to adult websites, nudity, copyrighted MP3s, illegal content, copyright infringement, trademark infringement, warez, cracks, or software serial numbers. RaisinWEB Technologies will be the sole and final arbiter as to what constitutes a violation of this policy.

Spam originating from a RaisinWEB Technologies account, or associated with a RaisinWEB Technologies account, is not tolerated. This includes any e-mail that promotes web sites hosted on a RaisinWEB Technologies account but is sent from an e-mail address not associated with that account. The Customer shall not use their RaisinWEB Technologies services for chain letters, junk mail, bulk-email, or any use of distribution lists to any person who has not given specific permission to be included in such a process. We reserves the right to deactivate or terminate any account upon any indication of such activity without notice.

Payment Policy

Hosting only: Full payment is required in advance, before hosting service is established. All invoices will be sent by electronic mail. No bills or invoices will be sent by postal mail or fax. If payment was not received by the renewal date, your account will be terminated. There is a $15 fee for bounced check and a $30 processing fee for chargebacks.

Hosting and Design: The customer is responsible for all money owed on the account from the time it was established to the time that the customer requests cancellation of services.

A deposit of twenty five (25) percent of the quoted total cost is required to be paid before any design and development work is begun. Payment for all outstanding design and development services is due thirty (30) days after the invoice date. All Payments are to be made to RaisinWEB Technologies in the form of check, money order, VISA or MasterCard charge. A charge of $25 monthly will apply to all outstanding balances more than fifteen (15) days overdue.

Site Maintenance Plan: Payment for all website maintenance services is due thirty (30) days after the invoice date. A charge of $25 monthly will apply to all outstanding balances more than fifteen (15) days overdue. A minimum of one half (1/2) hour charge will apply to any requested updates or changes to the web site.

Any design elements developed for the Customer will become the property of the Customer upon payment in full.

Cancellation Policy

Hosting only: This is a yearly non-refundable charge. Customer is free to cancel at anytime but the hosting fee is non-refundable.

Hosting and Design: The Customer is free to cancel website design and development services at any time. Any portion of the deposit not already used will be refunded to the Customer. In the event that RaisinWEB Technologies has spent more time than covered by the deposit, the Customer is required to pay the outstanding balance. Any monies refunded or billed will be determined by the sole discretion of RaisinWEB Technologies.

Site Maintenance Plan: The Customer is free to cancel the site maintenance plan service at any time. The Customer is required to pay any outstanding balance owed.

Indemnification

The Customer agrees to indemnify, defend and hold harmless RaisinWEB Technologies, its officers, directors, employees, shareholders and agents from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party arising out of or relating to (i) Customer's use of the Services, (ii) any breach by Customer of this Agreement, or (iii) any acts or omissions of Customer.

Force Majeure

RaisinWEB Technologies will not be liable for failure or delay in performing it obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, strike or other labor disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.



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